83 Live Chat & Chatbots
The way customers are communicating with businesses is changing. Today, people expect to be able to contact a business whenever they should need to and receive an immediate response.
Thanks to live chat and chatbox tools, businesses can now meet customers’ high expectations. Live chat software allows your customer service team to connect with website visitors when they are browsing on your site.
The instant feedback of live chat allows you to improve customer service, as well as capture valuable data for your CRM systems, due to the technology available from live chat tools.
Similarly, chatbox tools also allow for instant communications with visitors to your website. However, these tools utilise artificial intelligence technology and natural language processing to respond to customers, rather than an agent or rep.
Within this dedicated list, you will find a range of live chat and chatbox tools that you can use to improve the customer service experience for your customers. These tools make it easier than ever to add live chat and chatbox software to your website.
Learning how to use such software to your advantage and create a new channel for customers, you’ll able to build your brand using the technology at your fingertips.
Implementing live chat and chat box features on your website will help you to improve the journey and experience for customers who visit your website.
Enriching the experience of your audience when they are engaging with your brand will help to ensure you see positive results, with higher conversions and increased sales – all while collecting valuable customer analytics.
We chat with your website visitors with our unique live chat conversion software and live chat agents. Boost your conversions and generate 40% more leads.
Automat is helping companies use AI to talk to their customers, understand them and serve them better. We are the leader in Conversational Marketing for brands.
Build a Chatbot for any service you need. BotEngine is basically your personal chatbot factory with no IT skills needed.
Brazens chat communication and candidate communication is giving recruiters a better way to engage and communicate with candidates in this candidate driven hiring environment. Its also giving universities a chance to host online career fairs and online networking events.
Cbox live chat is an embeddable chat app for online communities, groups, and live-streaming events.
Chatfuel is the leading bot platform for creating AI chatbots for Facebook. Learn how to create a Facebook Messenger bot quickly and easily - no coding required.
Chat with your website visitors directly from Slack. You don’t need another chat client to talk to your customers. Simple one minute install.
Live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.
Customer experience management has never been easier than with Clarabridges industry-leading text analytics & CEM software.
Live Chat Software for UK Business Websites by Click4Assistance,Mobile Compatible,Fully Featured Customisable,Competitive no Lengthy contracts.Free Trial
Live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions
Cliengo es un chatbot amistoso que convierte tus visitantes en contactos, ¡automáticamente las 24hs!
- Client Chat Live
Client Chat Live™ was made by lawyers for lawyers. Our 24/7 live chat operators will take your website visitors & turn them into clients. Free quote!
Don’t burn customers with boring surveys. Step up to cliizii forums for genuine customer conversations. Real-time insights, better decisions.
- Cognitive Virtual Assistant
Powered by AI and deep learning, the CogniCor cognitive chatbot platform enables banks, insurance and IT support firms to drive customer engagement
We give you fully automated chatbot for websites. We put automation first so your company can offer scalable live data collection over chat on your site and embed by integrating one line of code. Get your free chatbot for website using drag and drop bot maker. Installing chatbot for wordpress and chatbot for shopify is super easy.
- Comm100 Live Chat
Comm100 is an enterprise grade multi-channel digital engagement platform encompassing live chat, ticketing, KB, chatbot, and social media. Try it free!
Crisp is the best way to chat with your website visitors. Add it on your website in 2 minutes and start increasing your sales!
Crowdio offers a live chat service, staffed with skilled agents. Install our widget and convert more visitors with 24/7 online chat on your site or shop.
Grow your sales with the world's top live chat software. Decrease your cost, boost your sales conversions & build lasting business relationship with customers.
The world's first Monetized Net Promoter software utilizing Voice of the Customer data to prove the ROI of Customer Experience for companies around the world.
Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes not weeks.
- Don't Go
Never lose a website customer again . . . at least without a fight. Your website traffic is booming but you have one slight problem, your customers come,
Drift is the leading conversational marketing platform. With Drift on your website, you can turn your traffic into qualified meetings using our bots 24 hours a day, 7 days a week.
Freshchat is a modern messaging software built for teams who want to ace customer conversations — marketing, sales, or support.
- HappyFox Chat
Introducing the all new HappyFox Chat. A live chat software to connect, engage and convert customers.
Help your customers at the moment. Solve their questions and turn your conversations into sales. Conversational Commerce platform for your business.
Howazit’s holistic, customer-centric and mobile-first approach has given birth to a smart and simple end-to-end customer communication platform
HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.
Connect your customers or prospects with experts who are passionate about your brand and are available 24/7.
- Inbenta Chatbots
Inbenta is a global leader in AI and NLU for Enterprise Search, Ecommerce Search, Chatbots, Support Ticketing, and Knowledge Management.
InTheChat is proud to bring Apple Business Chat Beta to our digital customer service platform - a powerful new way for businesses to connect with customers
Jenny’s user-friendly web application empowers nontechnical people to build chatbots for customer service live chat operations.
Install Live Chat on your website and turn your visitors into paying customers with JivoChat. Easy setup, 5 agents free!
Multi-Industry Digital Waitlist Application. LadderChat is an advanced queue management system that tracks and notifies waiting customers.
Live Chat Agents providing 24/7 live chat service & support to visitors on your website. Start capturing more leads today with LeadChat's expert chat agents
Great customer service starts with better Help Desk Software. Get started in 5 minutes with a 14-Day Free Trial. SaaS or On-Premise.
LiveChat - premium live chat software and help desk software for business. Over 25 000 companies from 150 countries use LiveChat. Try now, chat for free!
Live Chat Software, SMS, Support Ticket, Knowledge base system for call centers of any size. Customer Service Software enabling all communication channels to your customers in a single solution. Free 30 day trial.
LivePerson's conversational commerce solution helps businesses of all sizes increase conversions and reduce customer care costs with messaging and AI-powered chatbots
Boost your online sales, increase conversion rates, and improve marketing ROI with MarketLincs data-driven Live Chat Services. Visit today to learn more!
Cisco is the worldwide leader in IT and networking. We help companies of all sizes transform how people connect, communicate, and collaborate.
Mioot Live Chat Software is a leading Customer Support, chat software software and email solution designed to increase sales, support for business needs.
Be there for your online customers. Moxies customer engagement software solves customer struggles, increases revenue, and boosts customer satisfaction. See how our innovative technology - including Kbot Digital Guidance, Live Chat, Web Self-Service, and Email - enhances the entire buyers journey across devices.
The 100% FREE live chat Software! Add Live Chat Software to your Website. Engage your visitors. 250000+ live chat accounts and growing. It is free, powerful and stable!
Talk To Niki and get things done. Experience the ease and convenience of making online transactions on chat. Get offers and save money on bus booking, hotel booking, recharges, bill payments and a lot more.
Zetahub presents an AI-powered intelligent marketing platform for small and medium sized businesses. Learn how you can level up your marketing plan with ZetaHub.
Make your business human by using live chat for sales, marketing and customer support on your website. Start talking to your customers today!
Use Instant Messaging for Customer Support using Ongair
- Opinion Lab
Make smarter and faster business decisions to improve the quality and consistency of your CX with OpinionLab. Give your customers a voice from within their customer experience, capture rich context with their feedback, apply advanced analytics to take real-time and targeted action.
Add a powerful phone platform to G Suite and Slack. Instant set-up, no long term contracts. Secure, global, scalable. Integrates seamlessly with your preferred business apps.
Grow customer loyalty the simple way! Use our Net Promoter® System to proactively reduce churn, increase renewals, and grow your business today.
- Provide Support Live Chat
Set up Live Chat in 3 simple steps: ✔Sign up for Free Trial. ✔Copy and paste chat button code. ✔Login to the operator console. Join and never miss a client!
Live Chat with your customers. Try Pubble's real-time messaging to drive customer engagement. Free for 30 days!
- Pure Chat
Pure Chat is the preferred live chat solution for small to mid-sized teams and is now being offered to everyone for FREE! Unlimited chats. Unlimited users. Sign up now!
- Quiq Messaging
Quiqs business messaging software solutions help you connect with your customers via SMS, FB Messenger, Web Chat, Kik and In-App messaging. Be where your customers already are with Quiq business messaging!
Founders, Product Managers, Customer Success professionals, Marketers, and more use Ramen to make their SaaS products more successful.
Live chat solution that boosts your sales and makes more leads for your business. Contact with your customers with RedHelper.
Send a Net Promoter Score survey to your clients and start gathering, analyzing and acting on the received customer feedback
- Reve Chat
Online live chat software for websites and mobile apps to help businesses with sales, customer support, marketing and onboarding. Live chat platform solution to turn your website visitors into customers with live chat, video chat & co-browsing to deliver real time customer engagement. Start talking to your customers today!
Rocket.Chat is the leading open source team chat software solution. Free, unlimited and completely customizable with on-premises and SaaS cloud hosting.
- ROKO Labs
ROKO Labs transforms ideas into scalable technology platforms. We create successful digital products using innovative designs, cutting edge development, and reliable operations.
ServiceDock. Helping Multi-Site Businesses Capture Feedback & Handle Customer Service via Messaging Apps. Retail | Restaurants | Brick-and-Mortar | CEM/CXM
ChatBeacon is a state-of-the-art live chat app for the web. Take customer service to a whole new level by enabling your own website concierge service powered by ChatBots.
SiteGlue AI Power Live Chat + Business Text Messaging
SmartNumber is the lowest priced call tracking and sms texting platform helping you communicate with customers on the channel they want with detailed analytics.
Smartsupp is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions, and boost your online sales.
- Snap Engage
SnapEngage Live Chat software allows you to deliver live help to your website visitors with a custom chat box. Integrate with your existing Help Desk or CRM.
Connect with Your Clients in the most personal, convenient and productive way possible.
Subiz is a customer communication platform to support businesses communicate to customers throughout the process of marketing, approaching, identifying, segment, selling, caring and managing customers.
Tagove provides best class live chat software with video chat, and co-browsing to increase sales conversion, improve support. Trusted by 8800+ companies
Talkus turns Slack into a simple help desk platform. Get all the necessary tools to provide awesome experiences to your clients: live chat, phone, text, emails and social media, knowledge base.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
- Tidio Chat
A beautiful Live Chat solution. Talk with your customers in real time and increase your sales. Available in free and paid version.
TokBox’s WebRTC platform, OpenTok, makes it possible to add live video, voice and messaging to websites, iOS, and Android apps. 30-day free trial.
View our digital customer engagement products to learn how this unified platform can help target visitors at the right time across all digital channels.
Improve Online Customer Experience through unblu customer engagement and collaboration suite. 100% focus financial sector.
Live chat software for those serious about customer support. Used by 19,000+ companies worldwide. Help when it matters, where it matters.
Velaro is the top-rated live chat software for websites. Learn why leading enterprises trust Velaro to engage visitors in real time.
Assistez vos visiteurs par Click to chat, Click to call et video sur votre site internet et augmentez votre taux de conversion ainsi que le panier moyen avec
Looking for leading live chat software? Meet WhosOn. Start increasing conversion and tracking visitor activity with our cutting-edge features.
Wizu is a chatbot for conversational surveys allowing customers to feedback on customer experience, NPS voice of the customer and more.
The 83 tools here have been manually curated as part of the larger set of marketing tools, if you have a suggestion to add to the list or would like to sponsor this list, get in touch.
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