Dean Cruddace
Updated: March 28 2023
CRM Tools
Customer relationship management is often referred to as CRM, and it plays an absolutely essential role in most modern businesses. CRM tools help businesses establish solid, long-term relationships with customers. They help your business organise and streamline information and communication, creating easier ways to offer personalised, meaningful interactions with customers. Put simply, CRM tools improve how you communicate with customers and this has inevitable knock-on effects on the rest of your operations and on your bottom line. Take a little time to research what CRM tools can do for your business. CRM tools use technology to enable businesses to establish long-term and meaningful relationships with their prospects.
How Do CRM Tools Work?
A customer relationship management system helps your business to streamline processes and create personalised, meaningful communications that your customers will appreciate, ultimately improving customer service and increasing your profits. The range of CRM tools available within this collection here gives your business access to the latest knowledge and technology that help to improve your customer relationships. By understanding and implementing these tools, you will be able to create centralised databases where you can easily retrieve information on your leads and existing customers. Taking the time to invest in these tools will prove worthwhile, as your business will see just how CRM systems can lead to results.
How Do CRM Tools Help?
By having these powerful tools at your disposal, you will be able to better manage your relationships with your clients, as well as create personalised marketing communications, which will help to guarantee success when it comes to achieving campaign goals. The customer database that is created and managed by CRM tools also provides your business with insights and feedback, to not only help improve your service, but also allow for future innovation. With the right tools in place for customer relationship management, you’ll have everything you need to develop strong marketing campaigns. These tools will allow you to deliver personalised marketing materials, at the right time, to increase the prospect of a positive response from your customers. Investing in the tools available within this collection helps to guarantee you results in each and every campaign that you run.
161 of the Best CRM Tools
All of the following CRM Tools have been reviewed, links you follow are sometimes affiliate links and some CRM Tools have been listed because they offer a great solution to a Customer Relationship Management process.
Insightly
#BeyondCRM. Over 1.5 million worldwide small and mid-size business users build relationships, accelerate sales and deliver projects with the Insightly CRM.
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InfoFlo
$99/user basic package is a One Time Cost and include free upgrades for life! Reap the benefits of InfoFlo CRM Software Today. Download Free Trial.
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Propeller CRM
A powerful, minimalist CRM tool designed for sales and marketing teams to work directly inside Gmail and Google Suite. Manage emails and contacts directly inside your inbox.
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Act
ACT is a mission-driven nonprofit organization. Our insights unlock potential and create solutions for K-12 education, college, and career readiness.
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AcuityCRM
AcuityCRM is the only CRM Company with a SMME solution with real-time funnel analytics.
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AgileCRM
Agile CRM Software is the best, easy, powerful yet affordable Customer Relationship Management (CRM) with sales and marketing automation for small businesses.
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Apptivo
Apptivo Business Management Software includes Online CRM software, Invoice software, Expense report, Field service, procurement software to help all types of businesses.
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Results CRM & Business Suite
Automate your customer relations management with our CRM software and deliver consistent results each and every time. Schedule a free demo today!
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Bullhorn
Automate your recruiting lifecycle and make up to 43% more placements with Bullhorn. Demo our leading applicant tracking system and CRM for staffing firms!
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Avidian
Avidian Technologies Inc. is a software company that built Prophet CRM. A one of the kind completely integrated solution with Microsoft Outlook.
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SecondCRM
Award winning online Cloud CRM or Customer Relationship Management Software System in Malaysia and Singapore. Contact now for free consulting.
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BPM Online
Award-winning BPM + CRM system for marketing, sales and service to manage business processes across the entire customer journey on a single low-code platform
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Batchbook
Batchbook is a small business CRM that helps you focus on relationships and organize all of your data, tasks and projects to better serve your clients.
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eWay-CRM
Be it a business project, a marketing campaign, sales or simple contact management, eWay-CRM software for Outlook keeps everything in order.
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Salesboom
Best Award-Winning customer relationship management web based CRM software solutions, the most user friendly & affordable hosted crm software solution.Free Trial and Demo
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Blackbaud
Blackbaud, Inc. provides nonprofit management solutions, fundraising software, prospect research, fund accounting, school administration, ticketing and more.
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BPA Solutions
BPA SharePoint CRM is the best customer relationship management software solution. CRM for SharePoint is the next generation CRM. A fully customizable SharePoint app for any size business.
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Daylite for Mac
Build relationships, close more deals, execute on plans and scale your business – all in one app. Daylite is a small business CRM exclusively for Mac, iPhone & iPad.
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CampaignerCRM
CampaignerCRM provides web based CRM software for small to mid-sized businesses. Experience Mobile CRM today. Watch Demo. Free CRM Trial.
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Gopher Leads
Capture opportunities everywhere. Gopher Leads makes it easy and rewarding for your people to submit leads in seconds from the field. Grow smarter today.
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Intrix CRM
Cjelovit pogled nad klijentima i svim prodajnim aktivnostima na jednom mjestu. Isprobajte sustav Intrix CRM besplatno 30 dana!
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Claritysoft
Claritysoft CRM software helps small & medium size companies organize and optimize the business to drive performance & better results. Learn how 1000s use Claritysoft CRM to get more customers and keep them happy.
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Clear C2
ClearC2, an IBM preferred business partner, was founded in 1993 to provide best-in-class technology to the US manufacturing industry, including Sales Pipeline Management Software, Customer Relationship Management, Sales Force Automation, Customer Support, Maintenance Management Systems and more.
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CleverTim
Clevertim is an easy to learn & use, web based CRM and contact manager for small businesses. Our primary strengths are: ease of use, speed, focus on productivity for small businesses
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Adsoup
Combine Facebook Messenger, Email, Live Chat, Whatsapp, Twitter & More Into A Single Dashboard. Track Your Sales Pipeline & Sales Revenue In The Same Tool As Your Conversations
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CompanyHub CRM
Companyhub is a low cost CRM for small businesses. Its a fully customizable sales CRM software which can be completely tailored for any industry. Get started with 14 days free trial.
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Redhorse Systems
Completely customizable customer relationship management (CRM) and business management tool. QuickBooks, Constant Contact, Gmail and Outlook integration.
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ConvergeHub
ConvergeHub combines Sales, Marketing and Service in a powerful CRM that helps small and medium business win sales and engage customers.
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Cosential
Cosential’s CRM and Proposal Generation software is built for Architects, Engineers and Construction firms. The AEC industry sells projects, not stuff!
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Creedenz
Creedenz CXM enables companies to drive customer engagement faster, better, and at a lower cost than any comparable CRM solution in the market.
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Soffront
CRM & Marketing Automation to streamline your sales & marketing processes, so that you can capitalize on your business. It’s one of the best digital marketing & web design company in US.
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amoCRM
CRM Online by amoCRM. Easy-to-use, web based, hosted CRM for small businesses. Lead management, sales pipeline, & contact management. Online Customer Relationship Management for your sales team & sales management. Increase sales - Track opportunities.
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eZnet CRM
CRM Software for all kind of businesses - we provide remarkable services for managing employees, vendors and partner relationships. We offer what matters and that is quality and experience.
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Salesmate
CRM Software for small businesses with easy to use and intuitive interface. Give Salesmate CRM Software a free trial today with any long-term commitments.
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BaseCRM
CRM software geared towards scientifically making your small business, mid-market or enterprise sales team 10x more productive. Sell more with Base!
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ProfiCRM
CRM solution. CRM system designed to help companies organize themselves more efficiently. CRM focused on the sales process.
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Gravity4
CRM.me is gamified CRM software that your users will love to use. All-in-one solution. Marketing, sales, and project management software.
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CRMNext
CRMNEXT’s proprietary CRM software enables organizations to fastrack sales, enhance marketing activities and deliver supreme customer experience.
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PipelineDeals
Customer relationship management (CRM) and sales pipeline management software to organize, track, and manage your sales pipeline, deals, leads, and contacts. 14 Day Free Trial for your sales force.
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CallPro CRM
Customizable GDPR compliant solution combining advanced outbound calling with CRM and email marketing. Purpose built for telemarketing, inside sales and call center departments.
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1CRM
Designed for small to medium-sized businesses, 1CRM is the All-in-One CRM solution for sales tracking, marketing automation, PSA, order management & more!
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BlueCamroo
Discover the business process automation software designed for small and medium-sized business that includes a CRM, Project Management, Time Tracking, Ticket Support system and Website Builder.
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vCita
Drive more business and deliver amazing service with vCitas all-in-one business management app for small businesses.
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Centrium CRM
Easy to use and affordable cloud-based CRM software. Organize and grow your business today. Get started for free!
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E-DEAL CRM
E-DEAL is the French CRM market leader. With 90.000 users, E-DEAL supports your digital evolution. Request your online demo access.
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Efficy
Efficy is an online CRM that organizes and synchronizes rules, marketing, sales and customer service to increase your ROI empower business relationships.
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Item8
Enhance your processes of CRM, Document Storage, Billing, Invoicing and Financial Reporting.
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Workwise
ERP Software and CRM Software to improve productivity and efficiency. Learn about our award winning OnContact CRM and ERP manufacturing software.
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EspoCRM
EspoCRM is an Open Source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities - all in an easy and intuitive interface. Try for Free.
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Evolumi
Evolumi - a CRM system that is easy to use, free forever and knows how to support their customers. Check out our website to learn more!
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Exsalerate CRM
Exsalerate is Online Customer Relationship Management (CRM) Software Designed with Small & Medium Business in Mind.
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You Don't Need a CRM!
Fill in less forms, make more calls, close more deals. noCRM is a SaaS Lead Management Software that helps sales team turn prospects into customers. Try for free.
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FreeCRM
Free CRM is the #1 SaaS cloud customer relationship management and sales force automation system with customer service and marketing features integrated in a powerful, fast and consistent user experience that is focuserd on data and high security.
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Sellsy
From capturing leads to automated marketing campaigns, Sellsy allows you to manage your sales cycle from start to finish.
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Odoo
From ERP to CRM, eCommerce and CMS. Download Odoo or use it in the cloud. Grow Your Business.
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Monkey CRM
Get an opportunity to manage and track business leads with user-friendly Monkey CRM Sales Details feature. Analyze your sales within seconds with this best CRM Software Solutions.
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webCRM
Getting started with webCRM is easy. 2,500 companies worldwide rely on our user-friendly system.Guides, training and phone support help you get started
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GMP CRM
GMP-CRMs Bespoke CRM Systems are designed to help your business grow by essentially working as another member of staff helping you stay in control.
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Goldmine
GoldMine CRM: Own your CRM software or Cloud based options. Mobile access, Windows 10 ready, integrated with Constant Contact, Quickbooks and more.
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Telenotes CRM
Got 60 seconds? Thats all it takes to update your CRM after each sales call. All you have to do is leave a message for your virtual assistant, and theyll do the rest.
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Hatchbuck
Hatchbuck helps businesses move forward with integrated marketing software, sales automation (CRM) and marketing automation solutions built for the way you work. Reach customers and drive revenue with our easy-to-use solutions.
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Haystack
HaystackCRM is easy to use CRM software for small business, includes a free CRM mobile app and web app. Track sales and opportunities with a CRM for small business with a simple CRM tool.
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Ryse
Illuminate enables bussinesses to transform digitally with our ready superhero products that are designed to integrate and customized to fit your exact business needs.
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TargetX
Improve enrollment and increase student success with TargetX - the leading provider of higher education CRM solutions in Recruitment and Retention.
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Infusionsoft
Infusionsoft moves your leads forward by setting appointments, sending proposals & invoices, & consolidating payments—all in one platform. Get a free trial.
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InStream
InStream is an online CRM, which helps build strong relationships with customers. Sign up for free today!
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Introhive
Introhive automates CRM data entry and relationship intelligence to help organizations strengthen business relationships and business development results
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Kapture
Kapture is an online CRM Software trusted by 10,000+ small businesses and large enterprises that enables business growth from anywhere. Sign-up for 30-day free trial
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Kreato
Kreato CRM is an AI powered Sales CRM software for business. Lead Conversion, Pipeline Management, Sales Intelligence and Mobile CRM . Sign up for full-fledged 15 days Free CRM.
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edrone
Learn & Engage: Powerful Customer intelligence and marketing automation platform. Ready to use with plug and play scenarios.
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Lime Light CRM
LimeLight platform enables e-commerce merchants to maximize revenue through powerful analytics, flexible billing, risk management, and recurring customers.
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Dquip
List of CRMs for 17 industries. Get CRM pricing, CRM Hosting options, CRM Customisation, 17 CRM Demos and everything on Customer Relationship Management. Big clients trust us.
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Logicbox
Logicbox is business management software that helps companies grow by combining every facet of their business into a single, customized system. From account management, prospecting, CPQ and production to invoicing, purchasing and inventory management to distribution, installation and service
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Gro CRM
Manage leads, deals, contacts & sales with the all-in-one Mac CRM software platform. Accelerate small business growth and productivity. CRM for iPhone, iPad & Apple users
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Composity
Manage your entire business with Composity's solutions - online ERP, CRM, eCommerce and Point of Sale (POS) software. Free for 3 Users!
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Erpisto CRM
Manage your entire Inventory with Erpistos #1 ERP Software designed specially for saudi-arabia to cater all your CRM and ERP needs.
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Anthill CRM
Master your unique customer processes by organising employee and customer interactions using our refreshingly easy to use platform.
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MethodCRM
Method:CRM is the #1 QuickBooks CRM for sales teams. Instantly syncs with QuickBooks and is 100% customizable for any small business. Try it free!
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Apto
More than a CRM, Apto commercial real estate software helps you build better relationships, win more business, and close deals faster.
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Smarketing Cloud
Need a Marketing Cloud that offers solution for both Sales & Marketing? Smarketing Cloud gives best in class tools that aligns departmnets.
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NetSuite
NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.
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Nexj
NexJ provides enterprise customer management solutions including CRM, CPM and CDAi solutions to the financial services and insurance industries.
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Nimble
Nimble helps teams work seamlessly within Office 365 and Gmail to effortlessly nurture business relationships across email and social media in one easy-to-use CRM platform.
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Nutshell
Nutshell is the user-friendly sales automation CRM that helps sales reps win more deals, with fast onboarding, powerful reporting, and 100% free support.
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OnePageCRM
OnePageCRM is a simple online sales CRM for you & your sales team. Focus on your Next Action to easily convert leads into customers and grow your business.
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Capsule CRM
Online CRM for individuals, small businesses and sales teams wanting a simple, effective and affordable solution. Manage your contacts and their history. Opportunity pipeline and case management.
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OpenCRM
Open CRM is the best UK CRM system. A customisable and fully-featured cloud CRM system to help grow your business at an affordable price.
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VIENNA Advantage
Open Source ERP and CRM with HTML5 UI. Use it on the cloud or download code! Powerful DMS and POS module available on demand to boost your business.
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Maximizer
Organize & manage all your customer information in our affordable & easy-to-use CRM software.Try it free!Grow with Confidence. Grow with Maximizer CRM.
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Outseta
Outseta is the software starter kit for your SaaS start-up. Support all the basic operational needs of your business without the need to integrate multiple point solutions.
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CorkCRM
Painting software for the 21st Century: All-in-one software to manage leads, contracts, proposals, payroll, jobs and appointments. It's your office. On the go.
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PipelineManager
Pipeline Manager is the qualitative CRM app. Our great UI makes forecasting, sales process, sales training & effectiveness a dream for CEOs, users & coaches.
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ProphetCRM
Prophet CRM by Avidian Technologies is completely embedded Customer Relationship Management system with Microsoft Outlook. Seamless intuitive CRM integration.
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QuickDesk
QuickDesk offers the best online customer relationship management (CRM) software in Singapore, Malaysia & Hong Kong (HK). Register today for a free trial! Our simplified CRM software is optimised for sales professionals to boost productivity. QuickDesk makes selling easy. "Sell Simple, Sell Smart".
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Relenta
Relenta is the top email-based CRM online. The #1 trusted solution of small businesses for Email management, contact management, sales automation, and shared calendar.
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Repbox
RepBox is the leading CRM Sales Platform for manufacturer sales reps, distributors, and manufacturers. RepBox CRM is an all in one Sales Platform custom tailored to manage all of your important data. RepBoxs industry specific design and functionality make it everything you need to eliminate your industry pain points.
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Resco Mobile CRM
Resco helps you to mobilize your business with highly customizable solutions for MS Dynamics 365, Salesforce & more. Download free 30-day trial today.
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Rsoft CRM
RSoft CRM is World's Best Customer Relationship Management Software to manage Leads, Marketing, Sales & Support automation for all Business in Chennai, Bangalore, India
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Saarif CRM
Saarif.com is a sales and CRM software for small teams. Smart selling starts with Saarif CRM so try it for free today!
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Revamp CRM
Sales & eCommerce CRM. Everything in one place, including 25+ integrations, powerful segmentation and bulk actions. Multiple visual sales pipelines and currencies, automated follow-up reminders and personalized email marketing.
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UPilot
Sales CRM for the fast growing companies. Go beyond small business solutions without imposing complexity. Role Based Access. Everything you need to scale.
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SalesFundaa CRM
Sales Fundaa is a Dial N Search Pvt. Ltd. initiative, provides ERP software, CRM Software, Project Management Software, Manufacturing Software, AMC Software, Data Management Software, Real Estate CRM, Logistics Software and Human Resource Management Software.
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SalesBabu
SalesBabu Online CRM and ERP Software designed to boost up your sales, marketing and customer services in a single system.
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Salesflare
Salesflare is a simply powerful CRM - built to be the easiest-to-use sales machine of your dreams. Less work, more sales.
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CustomerTimes
Salesforce Platinum Partner CustomerTimes provide a full range of Salesforce Services. From consulting to development and support. Maximize the value of your CRM investment
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Salesmanna
Salesmanna is your Simple CRM for managing prospective customers and existing customer relationships. We include marketing automation and opportunity workflows to provide end-to-end support for your sales team. Managers love it too!
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Salesnet
Salesnet CRM is the leading provider of CRM solutions & Customer Relationship Management software.
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SalesNexus
SalesNexus is lead generation, lead management plus sales process automation and full featured CRM, thats simple to set up and use.
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SalesOutlook CRM
SalesOutlook is a CRM that integrates with Outlook. Best Microsoft Outlook CRM Software for Office 365. Using Outlook as a CRM. CRM Outlook Integration. Outlook as CRM.
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SalezShark
Salezshark offers best CRM for small business,relationship cloud,marketing automation crm and sales force automation tool for your growing business.
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Salpo CRM
Salpo Technologies are experts in overcoming challenges such as business organisation and process management, development and project deadlines.
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JobNimbus
Save time and money with simple CRM and project management software. Easily manage all your contacts, jobs, tasks, documents, and more.
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Streak
Simple Collaboration. Collaborate with a single click. Share contacts, email, files, and anything else needed to get the job done. Multipurpose. Manage your deals, support queue (and more) inside Gmail. Replace multiple external systems with Streak. Works with Google Apps. Streak connects securely to Google Apps.
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Apis CRM
Simple to Use Web Based CRM Software / Hosted Customer Relationship Management Software for Firms of all Sizes.
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Robo CRM
Slick - The Digital experience platform offers a DIY Insurance chatbot, Web, Mobile and Social media driven digital customer interaction
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AddressTwo
Small business is about relationships. Generate new customer relationships, manage customer relationships, and track the key relationships that grow your small business with this simple CRM.
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SanityOS
Smart and easy to use lead management software for startups and growing businesses
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Snapforce
Software applications for sales, customer service, marketing, call centers, and more using one cloud platform.
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SoulCRM
SoulCRM is all in one CRM Software Solution for managing accounting, marketing, sales, support, purchase, and reporting. Request a Free Trial of CRM Software
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Capillary
Stay consumer ready, enable easy experiences & grow your business with AI-Powered retail crm, enterprise ecommerce & omnichannel loyalty program software.
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SugarCRM
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution on the market. Request a free trial!
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Sugester
Sugester is a simple and powerful helpdesk that helps you deliver stellar customer service every time.
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SuperOffice
SuperOffice CRM helps sales, marketing and customer service teams build better customer relationships. Founded in 1990. Used daily by 150,000 people.
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Talisma
Talisma is a leading provider of Digital Customer Engagement Platform with solutions for customer experience management, customer relationship management, customer service management, omni-channel engagement, social management, chat management, instant messaging and more
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Teamgate
Teamgate is a full process Sales CRM simply and smartly designed to strengthen your entire sales experience. Easy to use, easy to manage your business growth.
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Teamleader
Teamleader is a unified platform for CRM, invoicing & project planning. You choose and pay only for the modules you need. Start your free trial now.
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Accelo
The #1 Service Operations Automation (ServOps) featuring sales, project management, email integration, retainer management, sales tracking, and support.
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junariCRM
The company behind the world-class JunariCRM+ system from their base in Colchester, Essex, UK.
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OnSite CRM
The cutting edge Onsite CRM sales and lead management software improves lead conversion, increases company revenue and boosts employee efficiency.
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Livespace
The first CRM to show you how to manage your B2B sales teams more effectively. Try the next-gen CRM system that focuses on managing the B2B sales process.
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Five CRM
The FIVE CRM suite of products give a range of GDPR compliant options for CRM, email marketing, outbound calling, marketing automation & website tracking.
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GreenRope
The world's first and only Complete CRM providing powerful and easy to use marketing automation, email marketing, and social media integration. Inquire today with us!
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Neon
Thousands of nonprofits use Neons nonprofit CRM to manage their fundraising, membership, events, and website — and ultimately grow their organization.
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Less Annoying CRM
Thousands of small businesses use Less Annoying CRM to manage contacts, track leads, and stay on top of follow-ups. Free customer service makes setup easy.
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UGRU
UGRU - CRM for Financial Planners is a Full Featured, Integrated CRM with the Best Financial Planning Software for Financial Advisors, FINRA Compliant
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LeadPrime
Use affordable sales CRM LeadPrime for managing marketing, sale and become organized, enhance sales, boost ROI. Free trial available
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Ofisim
Uygulamanızı seçin, 15 gün ücretsiz deneme hesabınızı hemen kullanmaya başlayın! Ofisim CRM (Müşteri İlişkileri) ve İK (İnsan Kaynakları) iş uygulamaları.
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Vergify
Vergify is a web based CRM application that enables businesses to manage their clients, leads, invoices & customer support. Businesses can grow faster and do more while spending less with built-in features like Live Chat, Email Automation, Email Marketing, Online Surveys, Support Ticket Management & Task Manager.
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Virtuous
Virtuous CRM is a powerful & easy to use all-in-one nonprofit CRM with donor management software and back-office tools for growing nonprofits. Virtuous CRM contains powerful marketing tools like – Email marketing, campaign management & marketing automation built for fundraisers. Learn more about Virtuous CRM today!
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Vtiger
Vtiger CRM is online software that helps 300,000+ businesses grow sales, improve marketing ROI, and deliver great customer service. Try it free for 15 days!
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WakeUpSales
WakeUpSales the best cloud CRM tool to streamline sales, manage leads, establish better customer relationships and improve the productivity. Sign up free to #1 rank CRM Tool.
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Wealthbox
Wealthbox CRM for financial advisors is an outrageously simple, social, and collaborative wealth management platform to build an advisory practice.
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Workbooks
Web CRM Software - Free 30 day trial. Manage your sales leads, automate mundane tasks and track marketing from adverts to invoice.
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Zeta Global
We're Zeta Global, a data-driven marketing technology company that helps brands acquire more customers, retain them for longer and grow their value.
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ProsperWorks
When you need the #1 CRM for G Suite and Google, you need Copper. Give us a try and see how we can help your business build stronger customer relationships.
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WindsCRM
Winds CRM, an On Demand - hosted CRM - Customer Relationship Management CRM software from India. It comprises Cloud based CRM and ERP software, lead management, sales management, contact management, client management, CRM application
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X2CRM
X2CRM, a leading Customer Relationship Management, Workflow, and Marketing Automation platform is powerful, customizable, and easy-to-use. X2CRM provides companies with speed and control in a complete, secure and highly customizable CRM suite.
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HyperOffice CRM
Your Small Business CRM and Contact Management Software Resource Centre - Get Free Help and Reviews On Affordable CRM, Sales Automation & Sales Tracking Solutions for Small Businesses
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ZimpluCRM
Zimplu CRM is the customer relationship management tool that helps employees in their sales and after sales process.
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ZynBit
ZynBit helps everyone in the organization using Saleforce be more productive, close more sales and boost adoption. All from the Inbox!
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Zyprr
Zyprr is a highly customizable business process platform which fully integrates all customer touch-points, giving you 360 degree view of your customers.
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